1. Introduction & Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and [Legal Operator Name / Zenosite], operating the Zenosite platform ("Zenosite", "we", "us", or "our"), accessible at https://www.zenosite.com and related subdomains.
By creating an account, accessing the builder, publishing a site, or purchasing a subscription, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Service.
You must be at least 18 years old (or the age of legal majority in your jurisdiction) and have the legal capacity to enter into this agreement. If you use Zenosite on behalf of a business, you represent that you have authority to bind that entity.
2. Description of Service
Zenosite is a software-as-a-service (SaaS) platform that enables users to create, edit, preview, and publish one-page business websites without writing code. Core features include:
- A visual website builder with niche-specific templates and multilingual content tools;
- Hosting and serving of published sites on Zenosite infrastructure;
- Optional publication on user-selected subdomains under *.zenosite.com (e.g. yourbrand.zenosite.com) or equivalent paths on the primary domain, subject to availability and technical configuration;
- Account management, draft storage, and (where enabled) paid subscription tiers processed via Stripe.
We may add, modify, suspend, or discontinue features at any time. Beta or preview features may be offered "as is" without guarantee of continued availability.
3. User Accounts & Content Ownership
3.1 Accounts
Access to certain features requires an account, which may be created via Supabase authentication (including anonymous sessions where enabled). You are responsible for maintaining the confidentiality of your session and for all activity under your account.
3.2 Your Content
You retain ownership of all text, images, logos, and other materials you upload or enter into the builder ("User Content"). By publishing through Zenosite, you grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, and transmit User Content solely for the purpose of operating and improving the Service (including CDN delivery to visitors of your published site).
3.3 Your Responsibilities
You are solely responsible for User Content and for ensuring that your site complies with all applicable laws. You must not use Zenosite to:
- Engage in fraud, phishing, scams, pyramid schemes, or deceptive commercial practices;
- Distribute malware, spyware, or harmful code;
- Infringe intellectual property, privacy, or publicity rights of third parties;
- Publish illegal, hateful, violent, or sexually exploitative material;
- Collect personal data from visitors without a lawful basis and appropriate notices;
- Impersonate any person or entity, or misrepresent your affiliation;
- Interfere with or disrupt the Service or other users' sites.
3.4 Moderation
We reserve the right (but have no obligation) to review published sites. We may remove content, suspend publishing, or terminate accounts that violate these Terms or pose legal, security, or reputational risk to Zenosite or third parties—without prior notice where urgent protection is required.
4. Fees, Subscriptions & Paid Tiers
4.1 Pricing & Payment
Paid plans, where offered, are billed in the currency displayed at checkout. Payments are processed securely by Stripe Payments Europe, Ltd. (or its affiliates). Zenosite does not store full payment card numbers on our servers; card data is handled directly by Stripe in accordance with PCI-DSS standards.
4.2 Subscriptions & Renewal
Subscription plans renew automatically at the end of each billing period (monthly or annual, as selected) unless cancelled before the renewal date. You authorise Stripe to charge your payment method for recurring fees plus applicable taxes. We will display the renewal date and amount in your account or checkout flow where available.
4.3 Cancellation
You may cancel a subscription at any time through your account settings or the Stripe Customer Portal (where enabled). Cancellation stops future charges; access to paid features typically continues until the end of the current paid period, unless otherwise stated at purchase.
4.4 Refunds
Except where required by mandatory consumer law in your country, fees are non-refundable once a billing period has started. If you believe you were charged in error, contact us at [Contact Email — e.g. legal@zenosite.com] within 14 days of the charge. We may, at our sole discretion, issue partial or full refunds for duplicate charges or documented technical failures that prevented reasonable use of the Service.
4.5 Price Changes
We may change subscription prices with at least 30 days' notice (email or in-app notice). Continued use after the effective date constitutes acceptance. You may cancel before the change takes effect to avoid the new price.
5. Intellectual Property of Zenosite
The Zenosite name, logo, builder interface, templates, underlying software, and documentation are owned by or licensed to [Legal Operator Name / Zenosite] and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or brand assets except as needed to use the Service in accordance with these Terms.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not guarantee uninterrupted, error-free, or secure operation; nor that published sites will rank in search engines, generate leads, or meet any particular business outcome.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [Legal Operator Name / Zenosite], ITS DIRECTORS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
Our aggregate liability for any claim relating to the Service shall not exceed the greater of (a) the amounts you paid to Zenosite in the twelve (12) months preceding the claim, or (b) EUR 100. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.
7. Termination of Service
You may stop using Zenosite at any time and may request deletion of your account and associated sites by contacting [Contact Email — e.g. legal@zenosite.com].
We may suspend or terminate your access immediately if you breach these Terms, fail to pay fees when due, or if required by law or payment partners (including Stripe). Upon termination, your right to use the Service ceases. Provisions that by nature should survive (including liability limitations, content licences already granted for lawful operational purposes, and governing law) will survive termination.
8. Governing Law & Disputes
These Terms are governed by the laws of Poland and, where applicable, the law of the European Union, without regard to conflict-of-law principles. This choice of law aligns with the operation of [Legal Operator Name / Zenosite] from Poland, including activities conducted under unregistered business activity (Polish: Działalność nierejestrowana) where applicable.
Consumers residing in the EU/EEA retain mandatory rights under local consumer protection laws. Disputes shall first be addressed amicably by contacting [Contact Email — e.g. legal@zenosite.com]. If unresolved, courts in Poland shall have jurisdiction, except where EU consumer rules grant you the right to bring proceedings in your country of residence.
EU consumers may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
9. Changes to These Terms
We may update these Terms to reflect legal, technical, or business changes. Material updates will be posted on this page with a revised "Last updated" date. Continued use after changes become effective constitutes acceptance. If you disagree with updated Terms, you must stop using the Service and cancel any active subscription.
10. Contact
For questions about these Terms, contact:
- [Legal Operator Name / Zenosite]
- [Registered Business Address, Poland]
- Email: [Contact Email — e.g. legal@zenosite.com]